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Retail outlets
We used to supply garden centers and other retail outlets all over the UK and could offer you a list of over 200 locations but over the last 8-10 years the market has radically changed. Many of the independent garden centers have been taken over and now form part of huge nationwide chains. The buying power of these large retail chains has had a similar effect on the garden industry as it did in food retailing. To continue to supply garden center chains on this huge retail scale would have meant a compromise on both price and quality while exposing us to dependence on a relatively small number of large retailers. This was illustrated nicely for us a few years ago when a major chain we were supplying went bust taking with it a substantial amount of unpaid invoices.
Cheap products from the far east bought in bulk by large retailers wanting to maximize their profits leaves very little room for UK manufacturers, except that is in the area of original quality designs and products. This is the direction our business has taken.
We still supply to the trade but this is unceasingly to a new generation of landscape gardeners and small specialist aquatic shops with limited display areas.
Our main retail outlet is now based at our manufacturing workshops in Surrey, If you are close enough to visit then please do, not only can you see our range of stone fountains but also the manufacturing process.
Our reluctance to continue a growing dependence on a few large retail chains was in part due to the increasing importance of the internet and the possibilities of reaching retail customers throughout the Uk directly with a website. This website www.garden-fountain.co.uk is the result. It allows us to deal with the public directly, we can answer your questions, create custom products for each person and give the clarity and consistency of advice and product quality that is lacking in the large retail chains.
Direct sales to UK customers is we believe a much better approach than supplying large retail chains, we can offer the best possible prices and an after sales support that is second to none, should you ever require spare or replacement parts, pumps etc its just one phone call away. The internet has also opened up the European markets and we now supply direct to customers as far south as Spain and as far north as Sweden
Our online store is secure, all payments processed on this site are made through and guaranteed by independent financial institutions. All products have a 30 day return and refund guarantee and a full years warranty on all parts. Our online store allows us to bring our full product range direct to you as well as help with all aspects of garden fountain and water feature related information, installation, maintenance etc. Contact us to enquire or for advice
The workshops and sales are open 9am-5pm Mon-Fri and 11am-3pm Sat, Sunday opening only between April and August 11am-2pm
| kinsman Garden Fountains Old Brewery Yard 56A Priory Road Reigate Surrey RH2 8JB Phone: 01737 222040 |
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