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A small amount of regular maintenance will allow you to enjoy your purchase for many years to come. .....more on maintenance

All of our designs are easy to assemble and install in whichever location you choose. Assembly and installation

Trade Enquires

Use the Contact Us form to enquire about our wholesale trade prices.

Affiliates

Use the Affiliate Login page to apply for your free account

Stone Colours

 portland colour swatch Portland (P)
A soft natural
white colour stone

bathstone colour swatch Bath Stone (BS)
A light honey colour stone

garden fountain colour bath Green (G)
A medium olive green stone

garden fountain colour swatch light terracotta Terracotta (T)
A pale and sun baked terracotta

garden fountain colour swatch dark terracotta Dark Terracotta (DTC)
An earthy Tuscan red/brown terracotta

garden fountain colour swatch slate grey Slate Grey (SG)
A cool dark slate grey

antique finish Antique finish

Colours may vary slightly on your screen due to digital processing. For more information see Colours information


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Our Guarantee

We Hope You will be 100% satisfied with your purchase from us!
In the unlikely event that you are not satisfied with the product(s) you purchase from us, you can have the confidence that you can return or exchange the item within 30 days of receipt for a full refund.
Please note you must inform us of your intention to return an item within seven days of the delivery date.
All returned items to Kinsman Fountains must be in new unused condition and packaged in the original manufacturer's box. All of the products parts, manuals, accessories, etc must be returned for full credit. A restocking charge may be applied to products that do not meet these requirements. Please note that custom items, built-to-order, and personalized items cannot be returned due to their uniqueness to your specific needs.

How to Return a Product

In the unlikely event you are required to return a product to Kinsman Fountains follow these instructions:


1. Contact us at 01737 222040 report your intention to return the Item. If we have personally delivered the item we will arrange a time to collect.
2. If the item has been delivered by a third party courier you will be given a return address and reference number.
3. Carefully repackage the product in the manufacturer's original packaging, making sure to include all parts and paperwork. You may be required to place the manufacturer's box in a sturdier, shipping quality box.
4. Return the product via an insured shipping provider. It is recommended that you insure the package as Kinsman Fountains is not responsible for loss or damage to merchandise that is being returned. Please insure the package for your purchase price. Return shipping costs on items correctly supplied are not covered by us and are your responsibility.
5. Place a shipping label on the box and return the product to the address given to you when you received your reference number.
If you have any questions about returning a product, please contact us.

Deliveries

All deliveries are booked in with the customer, failure of the delivery due to a customer not being available during the agreed times or a pre arranged safe location is not accessible will incure a £25 re delivery charge by the carriers. Failure to contact the delivery depot and to rearange delivery within 7 days will result in the goods being returned to us, a refund will then be made to you of the purchase price minus the cost of return shipping.
If you have any problems with delivery please contact us as soon as possible after delivery failure.

All fountains and water features come with a one year manufactures guarantee from us against any manufacturing faults, this includes the pump and all accessories. If your fountain or water feature does develop a fault please contact us with your order number and date of purchase and we will do our best to remedy the situation.

Kinsman Water Features and Fountains
Old Brewery Yard 56a Priory Road
Reigate
Surrey RH2 8JB
Tel- 01737 222040 or use the contact form

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